PFMS

 

Q1:	Why Agency does not appear while generating sanction?
	The Program Division (PD) User need to Map the Agency from Users>UserMapping.
Q2:	During Account Head Mapping Account Head …. is not appearing in the drop down?
	EDDG has not being uploaded by the PrAO in eLekha.
Q3:	Account Head …. is not appearing in the drop down while generating Sanction?
	Account head Mapping is not done by PrAO.
Q4:	Scheme Name ….…. is not appearing in the drop down?
	The Program Division (PD) User need to Map the Scheme from Users>UserMapping. s
Q5:	Account number of agency is not appearing while filling payee details?
	Account Details have not been added for tat Scheme by Agency. Contact Agency Admin or PD for the same.
Q6:	Which mode is to be selected for E-payment out of cheque, DD, RTGS and ECS modes while payee details?
	RTGS.
Q7:	If I have selected wrong DDO while preparing sanction, How can I correct the same ?
	The PD User can edit the Sanction from Sanction>Manage Sanction>Edit Sanction and select the correct DDO.
Q8:	How to cancel a sanction ?
	The PD User can cancel the Sanction from Sanction>Manage Sanction>Cancel Sanction & then approve the Cancelation from Manage Sanction.
Q9:	Sanction is not appearing in the DDO login ? What to do in this case ?
	Wrong DDO has been selected while generating the sanction. The PD can edit the Sanction and correct the DDO.
Q10:	How to remove wrong account head mapping ?
	The PrAO can remove the Account head mapping from Masters>Scheme>Account Head Mapping> For the Scheme select the "Major Head" and Click on "Delete" Mapping Button. Provided there should not be any sanction generated for this account head. If Sanction is already Created it needs to be cancelled
Q11:	How to create Ministry users ?
	At PFMS Homepage, under login, Click on "Register Sanction ID Generation Users" and complete the details on screen.
Q12:	Who approves PD/DDO/PAO and PrAO users ?
	PrAO approves PD/DDO/PAO users. PrAO user is approved by root user.