PFMS

 

Q1:	Can I make one payment for multiple beneficiary types ?
	No, You can only make payment for a single Beneficiary type at a time.
Q2:	System shows error message that Agency Bank account is not mapped with the component while making payment for purpose ………. How should I correct the same ?
	Contact Your agency Administrator to so that he/she can correct the component mapping from MYSCHEME>MANAGE> Select Scheme and edit "Agency account scheme component mapping".
Q3:	Beneficiaries Aadhaar based payment got rejected by bank, how can I make Account payment to beneficiaries ?
	First Priority is given to Aadhaar based payment, in case the Aadhaar based payment is rejected for the beneficiary, the Beneficiary is now automatically available only for Account Based Payment.
Q4:	How to know that PFMS is going to make Aadhaar based payment or Account based payment to the beneficiaries ?
	First Priority is given to Aadhaar based payment.
Q5:	We have uploaded beneficiaries with both Aadhaar Number and Account number details. We want to make account based payment to the beneficiaries as Aadhaar Numbers are not seeded with the accounts as yet. How to do this ?
	You cant, Skip Aadhaar Number and enter Account Number of the beneficiaries.
Q6:	I have uploaded the beneficiaries along with Center Share Payment amount but the amount is not showing in the initiate payment screen. What is the reason for the same ?
	Default amount for "Centre" Share in Payment Process Search Screen will override the values entered against each beneficiaries.
Q7:	When should we use Excel Upload Option for Initiating Payment to beneficiaries ?
	When you have a large number (more than 500) beneficiaries for payment and payment to beneficiaries is dissimilar and you can use default amount option for majority of the beneficiaries.
Q8:	From Where can I download Approved List of Beneficiaries for Payment using excel ?
	E-Payment>Download payment information File.
Q9:	My Purpose of Purpose for Payment is not visible. How to add them?
	You cant, Please Contact PFMS Project Cell at cpsmsproject[at]gmail[dot]com
Q10:	Where can I get my Unique Agency Code for renaming Payment file for upload ?
	Agency Code can be taken from first part of Transaction Reference Number or from Agency Profile of Agency Administrator.
Q11:	How can I add more beneficiaries to existing Voucher ?
	Beneficiaries can be added till the Voucher is not submitted for approval.
Q12:	Can I make payments to the same beneficiary again for same period?
	"By default No, however you can manually override the payment periodicity from Masters>Beneficiary Management> Manage Payment Status Due. You use Payment Periodicity to enable / disable payment Status for beneficiaries individually & in Bulk ".
Q13:	What is Payment Periodicity?
	Payment Periodicity is the duration of payment made to beneficiaries depending upon the Scheme.
Q14:	Where can I check whether payment is due for a beneficiary ?
	You use Payment Periodicity check whether payment is due for a beneficiary.
Q15:	Can I perform DBT transactions if my bank account is in Cooperative Bank ?
	Yes, provided the bank is listed in Home Page>User Support> Bank Account Validation Time.
Q16:	What are the guidelines for specifying payment period ? How the payment period is to be decided for JSY payments ?
	Payment period is decided as per respective scheme guidelines.
Q17:	Can we make payment for future period also ?
	You can make payment for current month end date.
Q18:	What is Scheme Specific ID ?
	Unique Identifier of External System like MCTS etc.
Q19:	In Step 2 of Initiate Payment, How the option 'Take Beneficiary From Earlier Paid List:' works. What is to be specified in this field ?
	You need to enter the "Voucher No." of an already paid list. The same beneficiaries that were paid earlier in earlier list will be available for payment in current payment period.
Q20:	In Step 2 of Initiate Payment, In the Search Beneficiary criteria, Can I mention multiple Aadhaar Numbers in the search field ?
	Yes, Enter Comma Separated Aadhaar Numbers in the search field.
Q21:	Payment to beneficiary based on Aadhaar Number has got rejected. How Can I initiate the account based payment to the beneficiary now ?
	You don’t need to do anything extra, Beneficiary is now automatically available only for Account Based Payment as it Aadhaar Based payment was rejected.
Q22:	Account based payment to the beneficiary has got rejected. How can I change the account number for a beneficiary ?
	Update the Account Number of the Beneficiary from Masters>Beneficiary Management>Manage Beneficiary. The new account number shall be sent for verification. After approval from Bank you can make Account Based payment on new Account Number.
Q23:	In Approve payment, "EPaymentUsingDigitalSignature" is missing. How to Add New Mode of payment for a Account ?
	Ask the Agency Administrator to Add the Channel from Menu Bank>Account Activation Epayment.
Q24:	While Approving payment, Error message comes 'Approval Failed'. Whom to contact for resolution of the issue ?
	Contact Project Cell at cpsmsproject[at]gmail[dot]com & along with Details.
Q25:	While Approving payment, Error message comes 'Debit and Credit Amount Mismatch'. Whom to contact for resolution of the issue ?
	Contact Project Cell at cpsmsproject[at]gmail[dot]com & along with Details.
Q26:	While approving payment, It has been noticed that some additional beneficiaries are coming. How to remove these beneficiaries from this transaction ?
	You cant remove additional beneficiaries while approving the Payment. Reject the Payment and ask the "Maker " to make a fresh voucher with correct list of beneficiaries.
Q27:	While approving payment, It has been noticed that wrong amount is being paid to the beneficiaries. How to correct the payment amount in this transaction ?
	You cant. Reject the Payment and ask the "Maker " to make Voucher with correct amount.